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Customer Care

Customer Care

We want you to get the most out of your candle! Following the proper care instructions and safety precautions will ensure that you can enjoy your candle to the fullest potential! Always trim wicks prior to lighting (1/4” for cotton wick, 1/8th” for woodwick). For the first burn, try to burn for 2-3 hours or until the candle achieves a full melt pool to the edge of the jar. Candles have memory, and a full melt pool with give it a longer and even burn, and prevent from tunnelling in the future. Never leave lit candle unattended, and burn on a heat resistant surface. Keep wax pool free of wick trimmings, matches, or any other flammable materials. Keep away from children and pets. We hope you enjoy your candle!

Returns and Exchanges

Returns and Exchanges

No policy currently in place for this, however, if you are unhappy with your order or would like to exchange, please reach out to us within 10 days of your order date and we can work something out. We appreciate your business and your satisfaction is important to us.

Shipping and Pick Up

Shipping and Pick Ups

We ship out Canada wide at a $15 flat rate. and offer free shipping on orders over $125. Please note wholesale orders have variable shipping based on size and weight of package.


We offer free local pickup at Archer & King Collective located at 148 Saskatchewan Street, Elbow, SK.

Wholesale Inquiries

Interested in having our items retailed in your store? Please reach out to us in the “wholesale” section of our website, we would love to work with you!

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